ManageEngine (IT Support Desk) | Exist on changemap

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ManageEngine (IT Support Desk)

API: https://www.manageengine.com/products/service-desk/help/adminguide/api/rest-api.html

I’d like to track how many tickets come into my queue and how many I close in a day.

1 vote

Tagged as Integration

Suggested 25 October 2017 by user Shane Watson

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26 October 2017 Josh Sharp approved this task
Josh Sharp

I can’t see the relevant endpoint to get closed tickets for a user but let’s assume this is doable because the API is there.

Also, this seems like something you could hook up to our API yourself if you’d like 😁

26 October 2017