Suggestions

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Pro Account feature: on-boarding of clients, and spinning them off as Premium customers

As an advice-only coach or CFP, etc, create the ability to spinoff a client, which then sends the clients account through a workflow to have them signup for their own Premium account. This action would cut access between the advisor and client, leaving the client to work independently.

This would serve as an excellent tool for on-boarding new users with the help of any trusted expert. This wouldn’t necessarily be limited to certified advisors, doing in-depth planning. In a lot of cases, people might just want a little hand holding to get used to the tool. This could be a potential income stream for PL itself, in the area of Professional Services.

I think the opportunities for this feature are pretty broad. Personally, I’d like to be able to use this kind of feature as a means of helping friends and family jump start their usage of the tool. So perhaps there could be a non-pro version of the feature as well.

1 vote

Tagged as Suggestion

Suggested 25 April 2022 by user Shawn S

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  • 25 April 2022 Shawn S suggested this task

  • 25 April 2022 Kyle Nolan approved this task

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    Thinking about this more. You wouldn’t necessarily want to cut off access between the advisor and the client, but you could still have the client to pay for their own premium account and remain connected to their advisor.

    You could do this either by making the advisor seats more expensive than a premium account, or by providing affiliate incentives for generating you new Premium customers. Either way, the advisor would be incentivized to get you new premium subscriptions.

    And this scheme could work whether the advisor maintains a relationship with the client, or they just provide advice as a one-time service.

    30 April 2022